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Terms of Service

Axiom Intelligence Platform — Effective Date: March 29, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Innovative Technology and Consulting Solutions LLC (“Company,” “we,” “us,” or “our”), governing your access to and use of the Axiom Intelligence Platform platform, including all associated software, services, APIs, and documentation (collectively, the “Service”).

By creating an account, accessing the Service, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Acceptable Use Policy incorporated herein by reference. If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

Axiom Intelligence Platform is an AI-powered open-source intelligence (OSINT) investigation platform. The Service automates the collection, normalization, analysis, and synthesis of publicly available information from the internet. The Service operates on a managed single-tenant architecture, providing each Customer with a dedicated, isolated server instance.

The Service uses artificial intelligence models provided by third-party providers (including but not limited to Google Gemini) to process and analyze collected data. The Service accesses publicly available web content through encrypted network connections and proxy infrastructure.

3. Account Registration and Security

To access the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these Terms or the Acceptable Use Policy, with or without prior notice.

4. Subscription Plans and Payment

4.1 Subscription Tiers

The Service is offered on a monthly subscription basis at published pricing tiers. Each tier includes specified limits on concurrent projects, AI processing token budgets, and proxy bandwidth allocations. Current pricing and tier details are available on our website at axiomisr.com.

4.2 Billing

All payments are processed through Stripe, Inc. By subscribing, you authorize us to charge your designated payment method on a recurring monthly basis. All fees are quoted and charged in United States Dollars (USD) unless otherwise specified.

4.3 Price Changes

We may modify subscription pricing with thirty (30) days’ prior written notice. Price changes will take effect at the beginning of the next billing cycle following the notice period. Continued use of the Service after a price change constitutes acceptance of the new pricing.

4.4 Failed Payments

If a payment fails, we will attempt to process the charge up to three (3) additional times over a fourteen (14) day period. If all payment attempts fail, your account will be suspended. During suspension, active investigation processes will be stopped, but your data will be retained for a period of seven (7) days. Service will be restored upon successful payment.

4.5 Refunds

Subscription fees are generally non-refundable. If the Service experiences a material failure rendering it substantially unusable for a period exceeding seventy-two (72) consecutive hours, you may request a prorated credit for the affected period by contacting [email protected]. Credits will be applied to your next billing cycle. No cash refunds will be issued.

5. Customer Data and Ownership

5.1 Your Data

You retain all ownership rights to the data you input into the Service (investigation goals, project configurations, manually collected URLs) and to the investigation outputs generated by the Service on your behalf (intelligence objects, relationship maps, executive summaries, and exported reports). We claim no ownership over your investigation data.

5.2 Collected Web Content

The Service collects and processes publicly available web content as part of its investigation function. This content is stored within your dedicated server instance and is not shared with other customers or used by us for any purpose other than providing the Service to you. Publicly available content collected by the Service may be subject to the intellectual property rights of third parties. You are solely responsible for your use of such content. You acknowledge that third-party websites may have terms of service prohibiting automated access or scraping. You are solely responsible for compliance with any third-party terms. We expressly disclaim any liability arising from your violation of third-party terms of service.

5.3 Dedicated Infrastructure

Each Customer account operates on a dedicated, isolated server instance. Your investigation data, collected content, and AI-generated analysis are stored exclusively on your instance. No other customer can access your data, and your data is not commingled with that of any other customer.

6. Artificial Intelligence Processing

6.1 Third-Party AI Models

The Service uses third-party AI models (including but not limited to Google Gemini) to normalize, analyze, and synthesize collected intelligence. These models are accessed via API and are subject to the terms and pricing of their respective providers. We do not control and are not responsible for the outputs of these AI models.

6.2 No Guarantee of Accuracy

AI-generated outputs, including entity extraction, relationship mapping, executive summaries, and certainty scores, are provided on an “as-is” basis. We do not warrant the accuracy, completeness, or reliability of any AI-generated analysis. The Service is a tool to assist human investigators; it is not a substitute for professional judgment, legal advice, or independent verification of facts.

6.3 Token Budgets

Each subscription tier includes a specified monthly AI processing token budget. Usage is tracked and visible within the Service dashboard. If you exceed your included budget, additional usage may be charged at published overage rates or your AI processing may be paused until the next billing cycle, depending on your plan configuration.

7. Network Infrastructure

The Service accesses publicly available web content through encrypted VPN tunnels and rotating proxy infrastructure. This architecture is designed to protect the operational security of investigations. The Service only accesses content that is publicly available on the open internet. The Service does not bypass authentication mechanisms, access restricted systems, decrypt protected content, or circumvent technical access controls.

8. Service Availability

We will use commercially reasonable efforts to maintain the availability of the Service. However, the Service is provided without any uptime guarantee or service level agreement (“SLA”). The Service may be unavailable due to scheduled maintenance, emergency maintenance, third-party service outages, force majeure events, or network or infrastructure failures beyond our reasonable control.

We will not be liable for any damages, losses, or consequences arising from Service unavailability.

9. Prohibited Uses and Acceptable Use Policy

Your use of the Service is subject to the Acceptable Use Policy (“AUP”), which is incorporated into these Terms by reference. The AUP defines permitted and prohibited uses of the platform. Violation of the AUP constitutes a material breach of these Terms and may result in immediate suspension or termination of your account without refund.

10. Indemnification

You agree to indemnify, defend, and hold harmless Innovative Technology and Consulting Solutions LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use of the Service, including any investigations conducted using the Service
• Any content you input into or generate through the Service
• Your violation of these Terms or the Acceptable Use Policy
• Your violation of any applicable law, regulation, or third-party right
• Your violation of any third-party terms of service, policies, or access restrictions
• Any claim by a third party related to your investigation activities or use of investigation outputs
• Any unauthorized access to or use of your account

This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Service.

11. Limitation of Liability

11.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INNOVATIVE TECHNOLOGY AND CONSULTING SOLUTIONS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR DAMAGE TO REPUTATION, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT IN CASES OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11.3 Basis of the Bargain

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE SERVICE WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE, RELIABLE, OR COMPLETE; (D) ANY DEFECTS IN THE SERVICE WILL BE CORRECTED; OR (E) THE SERVICE WILL BE COMPATIBLE WITH ANY PARTICULAR HARDWARE, SOFTWARE, OR NETWORK CONFIGURATION.

YOU ACKNOWLEDGE THAT THE SERVICE RELIES ON THIRD-PARTY AI MODELS, THIRD-PARTY PROXY INFRASTRUCTURE, AND PUBLICLY AVAILABLE WEB CONTENT, NONE OF WHICH ARE UNDER OUR EXCLUSIVE CONTROL.

13. Termination

13.1 Termination by Customer

You may cancel your subscription at any time through the Stripe Customer Portal or by contacting [email protected]. Cancellation will take effect at the end of your current billing cycle. No prorated refunds will be issued for partial billing periods.

13.2 Termination by Company

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if: (a) you breach these Terms or the Acceptable Use Policy; (b) your payment is past due for more than fourteen (14) days after all retry attempts; (c) we are required to do so by law, regulation, or court order; or (d) we reasonably believe your use of the Service poses a risk to other customers, our infrastructure, or third parties.

13.3 Effect of Termination

Upon termination or cancellation, your data will be retained on your dedicated server instance for thirty (30) calendar days. During this period, you may request a data export by contacting [email protected]. After thirty (30) days, your server instance and all associated data will be permanently and irreversibly destroyed. We will have no obligation to retain, return, or provide access to your data after the retention period.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located in Ohio. You consent to the personal jurisdiction of such courts and waive any objection to venue.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email at least thirty (30) days before they take effect. Your continued use of the Service after the effective date of any modification constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, your sole remedy is to cancel your subscription before the modification takes effect.

16. General Provisions

Entire Agreement. These Terms, together with the Acceptable Use Policy and Privacy Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, understandings, and communications.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

Force Majeure. Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government action, or failure of third-party services.

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Privacy Policy

Axiom Intelligence Platform — Effective Date: March 29, 2026

1. Introduction

This Privacy Policy describes how Innovative Technology and Consulting Solutions LLC (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects information in connection with the Axiom Intelligence Platform (the “Service”). This policy applies to all users of the Service (“Customers,” “you,” or “your”).

We are committed to protecting the privacy and security of your information. Please read this policy carefully to understand our practices.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Your name and email address
• Your username and encrypted password (hashed, never stored in plaintext)
• Billing information processed and stored by Stripe, Inc. (we do not directly store credit card numbers)
• Organization name, if provided

2.2 Configuration Data

We store your Service configuration preferences, including:

• AI model preferences and processing budget settings
• API keys you provide for third-party services (encrypted at rest using Fernet symmetric encryption)
• VPN configuration preferences (encrypted at rest)
• Project names, descriptions, and investigation goals

2.3 Investigation Data

During the normal operation of the Service, the following data is collected and stored within your dedicated server instance:

• Publicly available web content retrieved during investigations (web pages, news articles, corporate registry data, certificate transparency logs)
• AI-generated intelligence outputs (entity profiles, relationship maps, executive summaries)
• Search terms generated by the AI and used to discover relevant content
• URLs collected and processed

Important: All investigation data is stored exclusively on your dedicated server instance. It is not shared with other customers, not used to train AI models, and not accessed by us except as described in Section 5.

2.4 Usage and Operational Data

We collect limited operational data to maintain the Service:

• AI API token usage and associated costs (for billing and budget enforcement)
• Server health metrics (CPU, memory, disk usage) for monitoring service availability
• Task completion status and error logs for debugging service issues
• Login timestamps and IP addresses for security purposes

2.5 Information We Do NOT Collect

• We do not collect personal information about the subjects of your investigations
• We do not read, review, or analyze the content of your investigations
• We do not use your investigation data to train AI models
• We do not collect biometric data, geolocation data, or device fingerprints

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service
• To process payments and manage your subscription
• To send transactional communications (account confirmation, password resets, payment receipts, service alerts)
• To monitor and enforce compliance with our Terms of Service and Acceptable Use Policy
• To detect, prevent, and respond to security incidents, fraud, or technical issues
• To comply with legal obligations, including responding to valid legal process

4. Data Storage and Security

4.1 Dedicated Server Architecture

Each Customer’s data is stored on a dedicated, isolated server instance hosted by DigitalOcean, Inc. (or other hosting providers as specified). Your instance is not shared with any other customer. Database credentials, encryption keys, and API keys are unique to your instance and encrypted at rest.

4.2 Encryption

• Sensitive configuration data (API keys, VPN credentials) is encrypted at rest using Fernet symmetric encryption derived from a per-instance secret key
• All data in transit between your browser and the Service is encrypted using TLS 1.2 or higher
• All outbound investigation traffic is encrypted through VPN tunnels
• Database passwords are generated per-instance and not shared

4.3 Backups

Automated daily database backups are stored in encrypted object storage (Backblaze B2 or equivalent) in a separate account from your server instance. Backups are retained for thirty (30) days and then permanently deleted. Backup storage is encrypted at rest by the storage provider.

4.4 Security Measures

We implement industry-standard security measures including but not limited to:

• Firewall rules restricting access to necessary ports only
• SSH key-based authentication for server administration (no password-based SSH)
• Automated monitoring and alerting for server health and availability
• Regular security updates applied to server operating systems and dependencies

5. Who Can Access Your Data

Access to your dedicated server instance is restricted to:

• You: Through the web-based Service interface using your account credentials.
• Our authorized personnel: Only for infrastructure-level maintenance, troubleshooting, or updating the Service infrastructure. We do not access, review, or analyze the content of your investigations. If technical support requires accessing your specific investigation data, we will obtain your explicit written permission prior to access.
• Law enforcement: Only in response to valid legal process (subpoena, court order, or warrant) as described in Section 7.

We do not sell, rent, lease, or share your data with any third party for commercial purposes.

6. Third-Party Service Providers

The Service uses the following third-party providers to operate. Each processes limited data as necessary for their function:

• Stripe, Inc.: Payment processing. Receives your payment method details and billing information. Subject to Stripe’s Privacy Policy.
• Google (Gemini API): AI processing. Receives investigation text for analysis. Subject to Google’s API Terms. We do not send your personal account information to Google.
• DigitalOcean, Inc.: Server hosting. Provides the infrastructure on which your dedicated instance runs. Subject to DigitalOcean’s Privacy Policy.
• Commercial proxy providers: Route investigation web traffic. See only destination URLs and traffic volume, not investigation context or your identity.
• Resend (or equivalent): Transactional email delivery. Receives your email address for sending account-related communications.
• Backblaze B2 (or equivalent): Encrypted backup storage. Stores encrypted database backups.

7. Law Enforcement and Legal Requests

We will disclose your information to law enforcement or government authorities only when required to do so by valid legal process, including a lawfully issued subpoena, court order, or search warrant. When legally permitted, we will notify you of such requests before disclosing your information.

We will not voluntarily provide your investigation data to any law enforcement agency or government authority without valid legal process, except where we have a good faith belief that disclosure is necessary to prevent imminent serious physical harm or death.

8. Geographic Restrictions and GDPR

The Service is currently intended for use by individuals and entities located within the United States. We do not market the Service to, nor do we intentionally collect or process the personal data of, individuals residing in the European Economic Area (EEA), United Kingdom, or Switzerland subject to the General Data Protection Regulation (GDPR).

9. Data Retention

• Active accounts: Your data is retained on your dedicated server instance for the duration of your subscription.
• After cancellation: Your server instance and all data are retained for thirty (30) calendar days after cancellation to allow data export. After this period, the instance and all data are permanently destroyed.
• After termination for cause: If your account is terminated for violation of the Terms of Service or AUP, we may retain your data for up to ninety (90) days for evidentiary purposes before permanent destruction.
• Backups: Automated backups are retained for thirty (30) days and then permanently deleted.
• Billing records: Payment records are retained by Stripe in accordance with their data retention policies and applicable tax and financial record-keeping laws.

10. Children’s Privacy

The Service is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. Additionally, as specified in the Acceptable Use Policy, intentionally investigating minors is a prohibited use of the Service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email at least thirty (30) days before they take effect. The “Effective Date” at the top of this policy will be updated to reflect the date of the most recent revision. Continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.

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Acceptable Use Policy

Axiom Intelligence Platform — Effective Date: March 29, 2026

1. Purpose

This Acceptable Use Policy (“AUP”) defines the permitted and prohibited uses of the Axiom Intelligence Platform (the “Service”) operated by Innovative Technology and Consulting Solutions LLC (the “Company”). This AUP is incorporated by reference into the Terms of Service and applies to all users of the Service. Violation of this AUP may result in immediate suspension or termination of your account without refund.

2. Permitted Uses

The Service is designed for lawful open-source intelligence (OSINT) research and investigation activities conducted using publicly available information. Permitted uses include but are not limited to:

• Corporate due diligence and background investigations using public records and media
• Fraud investigation and asset tracing using publicly available data
• Compliance research, including sanctions screening, PEP identification, and anti-money laundering inquiries
• Investigative journalism and public interest research
• Security and threat intelligence analysis using open sources
• Academic and policy research
• Law enforcement and government intelligence analysis conducted under lawful authority
• Competitive intelligence using publicly available business information

3. Prohibited Uses

You must not use the Service for any of the following purposes. This list is illustrative and not exhaustive. We reserve the right to determine, in our sole discretion, whether a particular use violates this AUP.

3.1 Illegal Activities

• Any activity that violates applicable federal, state, local, or international law or regulation
• Any activity that would constitute a criminal offense or give rise to civil liability
• Unauthorized access to computer systems, networks, or data (including any attempt to bypass authentication, exploit vulnerabilities, or access non-public systems)
• Any activity that violates the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Stored Communications Act (18 U.S.C. § 2701), or equivalent laws in any jurisdiction

3.2 Harassment, Stalking, and Harm to Individuals

• Stalking, monitoring, or surveilling any individual without lawful authority
• Harassment, intimidation, threats, or any activity intended to cause fear or harm
• Investigating, tracking, or monitoring current or former intimate partners, family members, or other individuals for personal, non-professional purposes
• Intentionally targeting or investigating minors (individuals under 18 years of age) for any purpose. (Incidental collection of public data referencing minors during a lawful, broadly targeted investigation is not a violation).
• Doxxing: collecting and publishing private or identifying information about individuals with the intent to harass, threaten, or facilitate harm
• Any use that facilitates domestic violence, abuse, or coercive control

3.3 Discrimination and Prohibited Screening

• Using investigation results to make or inform decisions about an individual’s eligibility for employment, housing, credit, insurance, education, or public accommodations in violation of applicable anti-discrimination laws
• Any use that constitutes a consumer report under the Fair Credit Reporting Act (FCRA) without compliance with FCRA requirements. The Service is not a consumer reporting agency and does not provide consumer reports. No marketing materials, sales communications, or implied capabilities of the Service supersede this strict prohibition.

3.4 Interference with Third-Party Systems

• Intentionally overloading, disrupting, or degrading any third-party website or service through the Service
• Circumventing, disabling, or interfering with security-related features of any website or service
• Accessing content behind paywalls, login walls, or other access controls

3.5 Misrepresentation and Fraud

• Creating false or misleading intelligence reports and representing them as factual
• Fabricating evidence or manipulating investigation outputs for use in legal, regulatory, or administrative proceedings
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity

3.6 Platform Abuse

• Attempting to access other customers’ server instances, data, or accounts
• Reverse-engineering, decompiling, or disassembling the Service software
• Using the Service to develop a competing product or service
• Reselling, sublicensing, or providing access to the Service to third parties without written authorization
• Sharing account credentials with unauthorized individuals
• Deliberately generating excessive AI processing load to consume resources beyond your plan allocation

4. Customer Responsibilities

As a user of the Service, you are responsible for:

• Ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction
• Obtaining any required authorizations, licenses, or legal opinions before conducting investigations that may implicate privacy, data protection, or surveillance laws
• Independently verifying the accuracy of investigation outputs before relying on them for any purpose, including legal, financial, regulatory, or employment decisions
• Maintaining the security of your account credentials and server instance
• Promptly notifying us at [email protected] if you become aware of any use of the Service that violates this AUP

5. Enforcement

We reserve the right to investigate suspected violations of this AUP and to take any action we deem appropriate, including:

• Issuing warnings to the account holder
• Temporarily suspending the account and stopping all investigation processes
• Permanently terminating the account and destroying all associated data
• Reporting suspected illegal activity to appropriate law enforcement authorities
• Cooperating with law enforcement investigations pursuant to valid legal process

Enforcement decisions are made in our sole discretion. We are not obligated to provide advance notice before taking enforcement action in cases of serious or ongoing violations.

6. Reporting Violations

If you become aware of any use of the Service that violates this AUP, or if you believe you have been harmed by another customer’s use of the Service, please report it to [email protected]. We will investigate all credible reports and take appropriate action.

7. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated via email at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated AUP.